Privacy Policy

San Jose Pro Plumbing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at repipingsanjose.com and use our services. Please read this policy carefully. By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Information: When you fill out a contact form, request a free estimate, or call us, we may collect your name, email address, phone number, home address, and details about your plumbing needs. This information is provided voluntarily and is necessary for us to respond to your inquiry and provide our repiping services.

Automatically Collected Information: When you access our website, our servers may automatically log standard data provided by your web browser. This may include your device's Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other technical details about your visit.

Tool Usage Data: When you use our free online tools such as the repiping cost calculator, we may collect the inputs you provide (such as home size, material preferences, and number of bathrooms) to improve our tools and services. This data is collected anonymously and is not linked to your personal identity.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide free estimates for repiping services
• To schedule appointments and perform repiping work at your property
• To communicate with you about your project, including follow-up and warranty information
• To improve our website, tools, and the quality of our services
• To send you relevant information about our services, if you have opted in to receive such communications
• To comply with applicable laws, regulations, and legal processes

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors interact with our website. We use cookies for analytics purposes to track page views, visitor behavior, and site performance. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the website but will not prevent you from accessing our content or contacting us for services.

Third-Party Services

We may use third-party services that collect, monitor, and analyze data to help us improve our website and marketing efforts. These may include web analytics providers (such as Google Analytics), advertising platforms, and customer relationship management tools. These third-party providers have their own privacy policies governing how they use your data. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect the personal information we collect against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to secure data transmitted between your browser and our servers. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of your data.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt out of receiving marketing communications from us at any time by contacting us or using the unsubscribe link in our emails.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the sale of personal information. We do not sell personal information.

Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so that we can take steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: